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"Facilities in games room"

About: Nottinghamshire Healthcare NHS Foundation Trust / The Woodlands (inpatient unit for substance misuse)

(as a staff member posting for a patient/service user),

Yesterday (Wednesday 18th December) We went to the Woodlands at Highbury Hospital to gather some feedback.

The question we asked was - How do you feel about the services you receive; good, bad or indifferent?

"there needs to be a sofa in the games room. If you play a two player game only 1 person can sit down.

Need more games too"

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Responses

Response from Amy Gaskin-Williams, Service User and Carer Involvement and Experience Manager, Involvement Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Amy Gaskin-Williams
Service User and Carer Involvement and Experience Manager, Involvement Team,
Nottinghamshire Healthcare NHS Trust

Along with the Head of Involvement (Paul Sanguinazzi), I am responsible for the Trusts two Involvement Centres, and our Volunteering and Befriending Service. I help to report all of the feedback we receive as a Trust to the Board.

Submitted on 27/12/2013 at 16:34
Published on Care Opinion at 17:54


picture of Amy Gaskin-Williams

Thanks for helping to gather comments at the Highbury Listening event.

All comments gathered at the Listening Event are being shared with the senior management team who oversee Highbury services, and I'm sure they or a responsible manager will respond in more detail shortly.

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Response from Rod Hudspith, Woodlands Manager, The Woodlands Substance Misuse Services, Nottinghamshire Healthcare NHS Trust 10 years ago
Rod Hudspith
Woodlands Manager, The Woodlands Substance Misuse Services,
Nottinghamshire Healthcare NHS Trust
Submitted on 06/01/2014 at 09:54
Published on Care Opinion at 12:32


Hello there and thank you for your suggestion.

We are always looking at ways in which the service user experience at The Woodlands can be improved and will discuss your suggestions at our next weekly service user/staff community meeting as well as at our Staff Team Meeting which is due to take place this week.

Thanks again.

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