"My daughter was admitted to A&E ..."

About: Princess Royal University Hospital (Orpington)

(as a relative),

What I liked

My daughter was admitted to A&E with a head injury. All the staff treated us with the upmost kindness, at what was a very emotional time. They really looked after my daughter and I felt confident in the treatment they gave her and the decisions they made.It was a horrific experience to be in hospital with a young child and all the staff understood our anxieties and fears and did their best to reassure us. They were professional at all times, whilst providing the best care for my child.

What could be improved

Nothing - my whole experience was fantastic.

Story from NHS Choices

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Response from Princess Royal University Hospital

Thank you for your comments - they will be forwarded to the staff concerned. We do hope your daughter is now full recovered and are pleased you felt you had a good experience

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