"Silver Birch: a staff perspective"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Inpatient

(as a staff member posting for a patient/service user),

Posted on behalf of a member of domestic staff on Silver Birch (older people's mental health) at Highbury Hospital:

The staff here are so responses to patients, even when they're short staffed and hard pushed. They're very hands on, and they want the best for these people. They are the best staff I've seen!

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Response from Amy Gaskin-Williams, Service User and Carer Involvement and Experience Manager, Involvement Team, Nottinghamshire Healthcare NHS Trust

picture of Amy Gaskin-Williams

Just a quick initial response to say that all comments gathered during the Listening Event at Highbury Hospital have been passed onto the senior management team who oversee services at the hospital (including Cherry Ward). I'm sure they, or a responsible service manager, will respond in more detail shortly.

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Response from Andrea Ward, General Manager , Mental Health Services for Older People, Nottinghamshire Healthcare

Thanks for your very positive comments about the staff on Silver Birch. I'd like you to know how important domestic colleagues are to the team and the patients, keeping the ward clean and tidy in what are often difficult and challenging circumstances.

Thank you for what you do to help look after the patients and their families.

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