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Not enough time to give patients

Posted By Nicgx4

"Not enough time to give patients"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Inpatient

(as a staff member posting for a patient/service user),

Posted on behalf of a staff member regarding Cherry Ward:

Not enough time to give patients the attention they need due to staffing levels and with many physically dependent patients. Ratio of staff i.e. morning shift is poor. More tasks put on staff i.e. kitchen / meal duties.

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Responses

Response from Amy Gaskin-Williams, Service User and Carer Involvement and Experience Manager, Involvement Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Amy Gaskin-Williams
Service User and Carer Involvement and Experience Manager, Involvement Team,
Nottinghamshire Healthcare NHS Trust

Along with the Head of Involvement (Paul Sanguinazzi), I am responsible for the Trusts two Involvement Centres, and our Volunteering and Befriending Service. I help to report all of the feedback we receive as a Trust to the Board.

Submitted on 27/12/2013 at 16:37
Published on Care Opinion at 17:59

picture of Amy Gaskin-Williams

Thanks for helping to gather comments at the Highbury Listening event.

All comments gathered at the Listening Event are being shared with the senior management team who oversee Highbury services, and I'm sure they or a responsible manager will respond in more detail shortly.

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Response from Andrea Ward, General Manager , Mental Health Services for Older People, Nottinghamshire Healthcare 10 years ago
Andrea Ward
General Manager , Mental Health Services for Older People,
Nottinghamshire Healthcare

Submitted on 30/12/2013 at 09:59
Published on Care Opinion at 15:30

Thank you for responding to Patient Opinion. I'm sorry to hear that you don't feel that you have enough staff, particularly in the morning.

I will ask Veronica Smith, Service Manager to review staffing levels and attendance with the Ward Manager this week.

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