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Staff in Admissions never answer phone!!!

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"Staff in Admissions never answer phone!!!"

About: Chase Farm Hospital

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Been trying to call the admissions team for several weeks now & no one answers the phone why? Very poor service & very frustrating. Please can you give an explanation as to why it is never answered??

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Responses

Response from Chase Farm Hospital 10 years ago
Chase Farm Hospital

Submitted on 15/01/2014 at 14:14
Published on nhs.uk on 16/01/2014 at 03:00

I am sorry to read that you have had problems getting in touch with a particular department. I note that your feedback is anonymous and so I am unable to investigate and respond in more detail. However, please liaise with Chris Davies, Clinical Administration Programme Director, who will be able to help you. The contact details are as follows: C.Davies10@nhs.net Thank you for taking the time to feed back your experience and please accept our apologies that they did not meet your expectations on this occasion.

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