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Snooty and aloof

Story from nhs.uk

"Snooty and aloof"

About: Spire Washington Hospital

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I had an appointment here recently,my son thought it would be a good idea as i had a problem with walking . I found the specialists and staff here quite snooty and aloof and i did not enjoy this experience one bit . I would not recommend this hospital to anyone .

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Responses

Response from Spire Washington Hospital 10 years ago
Spire Washington Hospital

Submitted on 16/12/2013 at 12:20
Published on nhs.uk on 17/12/2013 at 03:00

I’m sorry you feel you didn’t receive the high standard of service we always aim to deliver. Listening to and acting on feedback is important to us. I would like to take the opportunity to meet with you to discuss your experience and identify ways we can improve our service. To arrange this, please contact me on 0191 418 8681. I hope to hear from you soon. Kind regards, Shelagh Alderson Hospital Director Spire Washington Hospital

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