"never use this hospital"

Anything else?

i was booked in for an operation to remove 3 discs and have bone shaved from my back. due to running a small company i needed to have everything organised so kept ringing to comfirm my date. eventually given the date still had to wait a number of weeks before recieving a letter and then had to ring the night before to book a bed. on the morning of the surgery the doctor came to vist an d explained that surgery could not go ahead because he needed a up to date scan, something which had never been mentioned before to us and certainley people that we had dealt with during the last few weeks also necer mention this. also there is no notes and no record of e ever being in touch wih a back surgeon or my consent form that i filled in. complete lack of communication , each one blaming the other and the doctor was very rude , he acted like god and couldn't care less about what we thougth ot how much prepartion we had put in to this- absolutely disuisting and we will be taking the matter further