"Hip replacement"

About: Basildon University Hospital

Anything else?

Excellent surgeons and Anaethetist Nursing staff caring and good with noteable exception of the Bank Nurses. It is not helpful to patients to be appearing that any help to them is too much effort, when they are looking after people post operatively who may be in pain. The Bank nurses refused pain relief.

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Response from Basildon University Hospital

We are pleased that your recent experience of care at Basildon and Thurrock University Hospitals NHS Foundation Trust was generally a good one, however please be assured that your concerns will be passed on to the Orthopaedic department. Can we also encourage you to contact the Patient, Advice and Liaison Service on pals@btuh.nhs.uk or 01268 524900 ext 4441.

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