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"Access ability"

About: Burnley General Hospital

Anything else?

I am disabled and should have attended for a warfarin clinic but could not find anywhere to park within a reasonable walking distance even after driving round for over half an hour I live alone so had to park within my walking distance of the clinic but just could not. I tried to ring the clinic but only got an answer phone apparently they do not answer the phone during clinic time !! I transferred to Fairfield hospital in bury where I have had magic attention with easy parking

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Responses

Response from Burnley General Hospital 9 years ago
Burnley General Hospital
Submitted on 04/07/2014 at 18:38
Published on nhs.uk on 05/07/2014 at 04:00


Thank you for sharing your feedback with us. We are very sorry that your recent experience with us wasn't what you expected, we always strive to deliver safe, personal & effective care. If you would like to discuss your concerns with us further please contact our Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns.

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