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"Calmed me down when I was frightened"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a patient/service user),

Written on behalf of a service user:

I don't think you could improve on the service provided. All of the staff really listened to me and calmed me down when I was frightened. I dont know what I would have done without you!

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Responses

Response from Jo Horsley, Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH, Nottinghamshire Healthcare NHS Trust 10 years ago
Jo Horsley
Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH,
Nottinghamshire Healthcare NHS Trust
Submitted on 14/01/2014 at 21:34
Published on Care Opinion on 15/01/2014 at 10:25


picture of Jo Horsley

Dear Clakm9

Thank you for your kind words about the staff who cared for you in hospital, helping a person to feel safe and calm and assisting someone with their recovery can be tremendously rewarding for the staff. I will make sure your kind words are fed back to the staff team

Kind Regards

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