"A&E Visit 10.12.2013"

About: Queen's Hospital (Romford)

Anything else?

As always, I have been exceptionally well cared for by the staff in Queen's A&E department after being admitted with suspected (and later diagnosed) kidney stones. I was seen immediately, given pain relief, 2 diagnosis tests and a scan, listened to and taken notice of by the doctor, and diagnosed within just a few hours. Staff were attentive, caring, respectful and polite at all times. Thank you to all who tended to me.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen's Hospital

Thank you taking the time to leave your comment. I’m really pleased to hear that you have been exceptionally cared for by our staff in A&E. I will pass on your thanks to our Emergency department who will be delighted to hear it. Yours sincerely Flo Panel-Coates Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story