"Worst NHS Hospital"

About: Royal Blackburn Hospital

Anything else?

My family has had the worst experiences with this hospital on two separate ocassions. The ambulance staff's behaviour was very appalling. Once in the Emergency Department, the staff on duty was again very very very rude ( I would have used a word worse than rude if i could find one) and they were passing offensive remarks. My father has been in lower body paralysis since 4 weeks and the ambulance refused to take them on two ocassions saying just wait at home for your appointment letter.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Blackburn Hospital

Thank you for providing a comment for the service and treatment at the Royal Blackburn Hospital as all feedback left will allow us to improve our services. We would urge you to contact our PALS team directly so we can investigate. Please could you contact our PALs team either by email to PALS@elht.nhs.uk or via the free- phone number 0800 5872586. This will enable us to fully investigate your concerns and provide you with feedback regarding this matter. Thank you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story