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"Worst food ever"

About: Conquest Hospital

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I was admitted for 3 weeks to a ward where some of the staff were totally unconcerned of patients needs. The food was absolutely disgusting and would not be fit for the bin. The soup tasted the same flavour every day, main courses were cold and tasteless.

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Responses

Response from Conquest Hospital 10 years ago
Conquest Hospital
Submitted on 07/01/2014 at 12:24
Published on nhs.uk on 08/01/2014 at 03:00


We're very sorry to read about your concerns and to learn that the food you received was not to your liking. As a Trust we are committed to giving the highest quality of care to our patients and ensuring that all individual needs are met. We apologise if this was not your experience and would like the opportunity to discuss your concerns more fully so that we can look into them further. In order to do this, we would appreciate it if you would be willing to contact the Patient Advice & Liaison Service (PALS) on 01424 758090 (or by email on PALSH@esht.nhs.uk) In the meantime, we will ensure your comments are passed onto relevant staff within the trust. Thank you for taking the time to provide feedback. We apologise for our delay in responding to your comments.

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