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Treatment over a year and ongoing

Story from nhs.uk

"Treatment over a year and ongoing"

About: The Royal Liverpool University Hospital

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I always thought I would never want to be admitted to the Royal Liverpool. It had a poor reputation. I can honestly say that has changed over the past year. The standard of care is excellent. Yes I did met with a couple of nurses with very poor attitudes but on the whole the staff from every discipline that I have come into contact with are excellent.

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Responses

Response from The Royal Liverpool University Hospital 10 years ago
The Royal Liverpool University Hospital

Submitted on 05/12/2013 at 13:47
Published on nhs.uk on 06/12/2013 at 03:00

Thank you for your kind comment - we will pass this on to staff. We are concerned to hear that not all of our nurses offered you an excellent standard of care. We would like to hear more from you about this. If you would like to contact the Customer Relations Team, they will be able to help. You can contact them by phoning 0151 706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265. Thank you.

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