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Hospital Feedback

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"Hospital Feedback"

About: Leeds Dental Hospital

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Appointment form was sent to the wrong address. I was discharged. Then I was called by my doctor to organise an appointment. The number provided by my GP was completely different to the appointment form, hence i could not get through to anyone in 4 days. Finally spoke to appointment booking when the agent decided to qo quiet for 10 minutes on the phone then hung up the phone. Truly awful considering I require an urgent appointment.

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Responses

Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust 10 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 17/12/2013 at 15:12
Published on Care Opinion at 15:25

Dear Anonymous

Thank you for posting your comment. We are sorry to hear about your experience of the Dental Hospital. Please contact the Trust's Patient Advice and Liaison Service (P.A.L.S) on 0113 2067168 or email patient.relations@leedsth.nhs.uk and they will talk to you further about this

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