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Unbelievable stupid hospital rules

Story from nhs.uk

"Unbelievable stupid hospital rules"

About: Tameside General Hospital

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The treatment with my father in this hospital has been full of false promises each time he has been in this hospital. He is in his 80,s with vascular dementia and is very distressed indeed. When he is in hospital he gets extremely distraught and it is hard to see him like this. I don't live in the area and am disabled and cannot get up to the hospital to see my dad, however the staff won,t tell me anything unless I go up in person which I have explained I can't do. However it dosnt make any difference. It's disgusting.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 10 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 27/12/2013 at 10:40
Published on Care Opinion at 12:09

Thank you for taking the time to post your comment. As a Trust we are here to protect our patients and be confidential on giving out information. I am sorry that your experience during this time was not satisfactory. This is certainly not the standard of care we expect for our patients. Please can I ask that you contact PALS on 0161 922 4466, or email Pals@tgh.nhs.uk so we support you and your father to assist in a more planned admission pathway

Kind regards,

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk”

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Response from Tameside General Hospital 10 years ago
Tameside General Hospital

Submitted on 27/12/2013 at 10:58
Published on nhs.uk on 28/12/2013 at 03:00

Thank you for taking the time to post your comment. As a Trust we are here to protect our patients and be confidential on giving out information. I am sorry that your experience during this time was not satisfactory. This is certainly not the standard of care we expect for our patients. Please can I ask that you contact PALS on 0161 922 4466, or email Pals@tgh.nhs.uk so we support you and your father to assist in a more planned admission pathway Kind regards, John Goodenough Director of Nursing ‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at john.goodenough@tgh.nhs.uk”

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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