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Excellent Patient Experience

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"Excellent Patient Experience"

About: Samuel Johnson Community Hospital

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From the initial 'Choose and Book' process, in which I was able to get an appointment the following week, to my final discharge as an out-patient I cannot fault my treatment. Staff were friendly and helpful, tests carried out within the (very reasonable) stated time and results were available when I returned to see the consultant. My appointments always ran to time and I don't believe I could have received better treatment elsewhere. Completely satisfied with the entire experience.

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Responses

Response from Samuel Johnson Community Hospital 10 years ago
Samuel Johnson Community Hospital

Submitted on 03/12/2013 at 14:53
Published on nhs.uk on 04/12/2013 at 03:00

We are delighted to hear that you were completely satisfied with the care that you received. All of our staff strive to provide the best patient experience and be considerate, professional and courteous at all times and to ensure delivery of care in a timely manner. Thank you for taking the time to post your comments and we will share these with the teams involved with your care.

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