About: Royal Derby Hospital

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I was take by ambulance with abdominal pains only test done was a blood test wasnt given adequate pain relief was discharged at 10.30 pm after the young dr decided as my bloods came back ok nothing was wrong i was in my nightwear 17 miles from home on my own and in alot of pain i think my treatment from start to finish was disgusting they seemed like i was just a nusience

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Response from Royal Derby Hospital

I was very sorry to learn of your recent poor experience when attending at the Royal Derby Hospital Emergency Department (ED). We would very much like to investigate the concerns that you have raised but to enable us to do this, we would need more specific details of your attendance and when this took place etc. If you would like us to carry out this investigation so we can respond to you further, please contact a member of our Patient Advice & Liaison Service (PALS) via Freephone number 0800 7837691 or via email on dhft.contact pals@nhs.net who would be happy to discuss matters in more detail with you. In the meantime, please accept our sincere apologies for any undue upset caused to you on this occasion. Kind regards, Miss Deborah Furness, member of the Derby Hospitals NHS Foundation Trust Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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