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Efficient and friendly

Story from nhs.uk

"Efficient and friendly"

About: Horton General Hospital

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Following an RTC on the M40 on the 25 November, we were taken to Horton General to be checked out. Fortunately we only experienced relatively minor injuries but we were assessed quickly and the care we received was professional yet friendly and approachable. The staff couldn't have done more for us, they were super and appeared to really understand that as well as being injured and shocked we were also a long way from home and feeling rather vulnerable. The banter between the nursing staff and the ambulance crew kept us entertained and put us at our ease. Thank you to all the staff who were on duty on the evening of Monday, 25 November 2013 ... you're all brill!!

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Responses

Response from Horton General Hospital 10 years ago
Horton General Hospital

Submitted on 02/12/2013 at 13:23
Published on nhs.uk on 03/12/2013 at 03:00

Thank you for your positive comments relating to the care and treatment you received at the A&E Department at the Horton General Hospital following your recent accident on the M40. It is always nice for us to hear when our services have been a good experience for patients and I will ensure that your feedback is passed onto the staff. I do hope that you have now made a full recovery.

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