"GP experience as a patient."

Anything else?

Having referred a number of patients to The Horder over the years I had had good feedback, but now I was using it as an NHS patient myself for the first time. The hospital has clearly got it's priorities right, because the staff SMILE when they welcome you, and from that point onward there is a sense of order, knowledge, concern for your well-being and attention to detail like hygiene, cleanliness and safety. Would that this philosophy could be shared over the rest of the NHS. The Horder staff clearly take a pride in the service they offer, and it shows!