"No communication!"

About: Northern General Hospital

(as a carer),

My husband was admitted to hospital after a fall last Friday, I told the ward that he hadn't eaten at all that day, this was at 6.45pm. I asked if they would be able to give him something to eat. 1 slice of toast was given to him at 8.30pm nearly 2 hours later. Paracetamol was supposed to be given to him when he arrived on the ward, he told me the next day that he didn't get them until well after he had had the toast he cannot remember the time.

Patients and relatives should be listerened to especially when they have not eaten all day - and he was asked if he had lost any weight to which he replied yes. He said that he felt like the invisible man. Luckily he was only kept in overnight. Two days after he came home a respiratory nurse came to see him - no one said that any one would be coming. A week after he had the fall we had a letter from the hospital saying that he had to attend hospital 4 days after to have a heart monitor fitted for 24 hours. We attended thinking we would get some answers as to why he would want a heart monitor, his ecg when he was in A & E was ok - but no the lady could not tell us any thing she couldn't even read his/her signature to say which doctor had asked for it. We realise the tests are not for nothing but it is frustrating and frightening to be sent for heart tests and told nothing. Communication is a wonderful thing when is it is used to keep you informed! He told me the best part about the visit to hospital was when he came home!

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