Anything else?
I had an appointment at 8.45am so I called the switched board to be put thought to the ENT appointments line so i can re arrange or cancel my appointment. the male receptionist i spoke to was really rude and goes " all the department open at 9 am so i cannot help you now." i then informed him "what can i do because my appointments at 8.45am" he then goes "did you not hear what i just said. so rude. " as i was talking he just hang the phone up on me. people like that should not be given such a role. makes you feel really low.
"UCLH main switch board."
About: Royal National Throat, Nose & Ear Hospital Royal National Throat, Nose & Ear Hospital London WC1X 8DA
Posted via nhs.uk
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