"Thank you NHS"

About: West Middlesex University Hospital

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Just want all of the staff at West Middlesex University Hospital , especially A+E, AMU and Lampton Ward Staff , to know that their care, concern and support for my husband was excellent throughout his recent 16 day stay. He was planning to go to the rugby internationals in November, but missed all three and was 250 miles from home. So I had to rely on the excellent support by phone from all who I spoke to keep up to date with his treatment. The staff at Lampton work their socks off with care and patience. May I comment on the very good standard of cleanliness throughout the hospital. I had many a cup of Costa coffee in the cafe on the ground floor and loved the clear view of the planes flying over to Heathrow!! The staff at the restaurant were also very willing and helpful. not only to me but to everyone. I have had a fair taste of hospitals and this one comes out on top. So thank you WMUH. I hope the CEO sees this.

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Response from West Middlesex University Hospital

Dear Mrs Simpson, Thank you very much for your kind words and feedback. I am delighted to hear that you and your husband had such a positive experience at our hospital. Your comments have been passed to all the teams involved in your husband’s care, as well as the managers of the café. I do hope that your husband is much better now, and will be able to enjoy watching some rugby at Twickenham in the future! Best wishes, Jacqueline Docherty DBE Chief Executive West Middlesex University Hospital NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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