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Excellent. Ten out of ten!

Story from nhs.uk

"Excellent. Ten out of ten!"

About: Stepping Hill Hospital

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My elderly mum had a fall and broke her femur. She was treated in A&E before being admitted to Ward M4. Everything about this stay was first class. All the staff spoke good English and were always understood by my mum. The care was excellent.

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 06/12/2013 at 13:04
Published on Care Opinion at 16:00

Thank you for such a positive comment and glowing recomendation

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Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:08
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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