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the crisis team didn't ring back

Posted By nutter

"the crisis team didn't ring back"

About: Rotherham Doncaster and South Humber NHS Foundation Trust / Crisis resolution

(as the patient),

I phone the crise team told them that I felt down and I wanted 2 do a overdose they told me they would ring bk and I ended up doin a overdose because they didn't ring bk

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Responses

Response from PALS Coordinator, Rotherham, Doncaster and South Humber NHS Foundation Trust 10 years ago
Rotherham, Doncaster and South Humber NHS Foundation Trust

Submitted on 26/11/2013 at 11:14
Published on Care Opinion at 12:51

Dear Sir or Madam

We are extremely sorry to read about your experiences.

Please contact the Patient Advice and Liaison Service (PALS), Patient Experience Team (Rotherham, Doncaster and South Humber (RDaSH) NHS Foundation Trust) and we will endeavour to assist you.

Please either contact PALS by 'phoning 0800 015 4334 or email: pals@rdash.nhs.uk

Kind regards

Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group 10 years ago
Helen Wyatt
Manager, Patient and Public Involvement , Quality Assurance Team,
Rotherham Clinical Commissioning Group

I support the organisation in making sure that the voice of patients and the public is heard and used in planning services. This involves running events, managing surveys, and building networks with the local community.

Submitted on 05/12/2013 at 13:06
Published on Care Opinion at 13:55

Dear patient

Rotherham Clinical Commissioning Group have seen the posts above, and hope that you have now received the services that you need.

If you are still having a problem in accessing the services that you need, or want to take the issues you raised further, we are more than happy to work with you to take this forward.

Please contact Helen on 01709 302042 or Helen.wyatt@rotherhamccg.nhs.uk to talk about this.

Helen

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