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A very satisfying experience

Posted By Rushed874

"A very satisfying experience"

About: New Cross Hospital / Gastroenterology

(as the patient),

I still find it difficult to explain how swift my progress was at New Cross Hospital. The parking was easy to find and well-signed, and was right next to the department I had to visit.

I went to the reception, greeted cordially and asked to take a seat. Within 30 seconds I was called and shown my way to a second waiting area. 15 minutes before being taken to see the doctor.

He dealt me in a friendly way and efficient manner, and I was then taken to give a blood sample. I was given this within 1 minutes - a very satisfying experience.

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Responses

Response from Jamie Emery, Patient Experience Lead, The Royal Wolverhampton NHS Trust 10 years ago
Jamie Emery
Patient Experience Lead,
The Royal Wolverhampton NHS Trust

Submitted on 26/11/2013 at 09:40
Published on Care Opinion at 12:51

Thank you very much for posting your comments, regarding your patient experience at our hospital.

I will share your comments with the staff in the department.

Kindest regards

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Response from New Cross Hospital 10 years ago
New Cross Hospital

Submitted on 26/11/2013 at 10:37
Published on nhs.uk on 05/01/2014 at 22:47

Thank you very much for taking the time and trouble to post your comments relating to your patient experience in our hospital. I will share your comments with the staff involved in your care. Kindest regards Jamie Emery Patient Experience Lead

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