"Hospital feedback"

Anything else?

Recently I had a knee operation at the hospital. the surgeon was fantastic at all levels from the initial consultation to the post operative assessment. I had full explanation , given different options, having adequate time for discussion and impressed by his bed side manners. However, I was not as impressed with the administration team when I called them before the operation to confirm the date of the procedure. I felt that there was a touch of discrimination ( with in their language) differentiating between private and NHS referrals which I assume should not be the case. Other wise what I got from the medical team, the surgeon, the anaesthetist and his team , the nurses , and the catering staff was amazing. Thanks .