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Appointment cancellations

Story from nhs.uk

"Appointment cancellations"

About: The James Cook University Hospital

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I have had at least 4 appointments cancelled, and have been told to expect my next one to be cancelled. Also, I have not been given much notice before the cancellations, putting me to inconvenience. Also, the appointments have been given at impossible locations, which would be expensive for me to get to. My consultant is not happy with the delay to my appointment.

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Responses

Response from The James Cook University Hospital 10 years ago
The James Cook University Hospital

Submitted on 20/11/2013 at 10:17
Published on nhs.uk on 21/11/2013 at 03:00

Good morning Thank you for your comments. I am sorry you have cause for concern regarding your cancelled appointments. I should be grateful if you would contact me at your earliest convenience on 01642 854500 to discuss your concerns further and the options available to take them forward. Kind regards Patient Relations Department

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