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"failure"

About: Colchester General Hospital

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during the four years of family attndances as in and out patients, we raised three major complaints that are still not resolved. regarding failure to record factors impinging on diagnosis, a case of misdiagnosis, unaceptable delays / cancelations for consultations

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Responses

Response from Colchester General Hospital 10 years ago
Colchester General Hospital
Submitted on 18/11/2013 at 09:30
Published on nhs.uk on 19/11/2013 at 03:01


I apologise you’ve not had good patient experiences and I apologise for not having these complaints resolved. Could you email me, using the reference “RDEE4-Colchester General Hospital at 17/11/2013 13:25:00”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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