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"Went to Phlebotomy Dept on Friday ..."

About: Basingstoke and North Hampshire Hospital

(as the patient),

What I liked

Went to Phlebotomy Dept on Friday 11th Aug a very nervous patient. I have had trouble for years with practioners finding a vein. Explained this to the practioner who was so professional, understanding and gentle. He listened to me, did not dismiss my fears and assured me I was not unique with my problem. We agreed a course of action and it worked.

Congratulations on such super staff and to the practioner in particular

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