"Initial appointment"

About: Royal Bournemouth General Hospital

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We went as a couple when called I was told there was not enough room for me to go with partner for general information but could come in after the procedure to be there for outcome Unfortunately when the doctor came to inform partner of outcome they felt unable to have me there as room small and felt doctor was busy Partner was in shock from info given so asked no questions told he will be seen in7 - 10 days with outcome of biopsies We are left just waiting no support info on internet have left us with no hope and distraught What a shame no thought is given to patient and partner during this wait I have lots of questions

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Response from Royal Bournemouth General Hospital

Dear Anonymous Thank you for taking the time to share your feedback as a partner / carer of one of our patients. Having read your feedback, I am truly sorry that you have both been through such a difficult time and we have not provided the support you need and should have had. Please may I invite you to contact our PALS department on 01202 704886 or myself (Sue Mellor) on 01202 704253 and we will try to provide you with support and link you with those who may be able to help answer your questions. Regards Sue Mellor Head of Patient Engagement

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