"My recent cancer surgery. Well done Broomfield"

About: Broomfield Hospital / General surgery

(as the patient),

Scheduled for an operation to remove cancer cells from my bladder with a one night stop-over:

The operation proceeded normally and with full professionalism evident in every single sphere from the moment I entered the hospital (A301) The Reception staff on A301 couldn't have been more helpful, the surgery theatre staff were equally as nice and helpful and the after care I received in Rayne Ward lacked for nothing at all.

I was treated with courtesy and dignity throughout my brief stay.

Thank you to everyone concerned (especially young Scott up in Rayne Ward) His friendliness and politeness being a credit to his personality

Easy enough to complain of bad service, even easier to compliment good service

Well done Broomfield - you got it right

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Response from Jonathan Wright, Patient Experience & Voluntary Services Manager, Mid Essex Hospital Services NHS Trust

picture of Jonathan Wright

Thank you for taking the time to comment on the care you received whilst with us it is greatly appreciated.

I have forwarded on to all the teams involved.

Best wishes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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