"I was referred by my GP to the ..."

About: North Tyneside General Hospital

(as the patient),

What I liked

I was referred by my GP to the x-ray department after a fall. I would like to thank everyone I came into contact with in x-ray, casualty and RATU. Everyone was very kind and helpful, also occupational therapy who arranged for equipment to be brought to my home on the same day, this has really helped me to cope better.

Story from NHS Choices

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Response from North Tyneside General Hospital

Dear Mrs Kelsey,

Thank you for taking the time to inform Northumbria Healthcare of the recent care you received. We are very pleased to learn that you had a positive experience and that you found all the staff carried out their work in a caring manner. We will pass on your kind comments to the staff as it’s always encouraging to know their hard work is appreciated. We hope you’re on the road to a full recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful