"They were very friendly and very nice"

About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS)

(as a service user),

I used the service to travel to Southmead hospital.

The staff were very helpful, I would highly recommend them.

They were very friendly and very nice.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Fire189

Thank you for taking the time to share your experience.

It is nice to hear that our Patient Transport Staff are continuing to provide an excellent service to our patients ad their families when they need us most.

I would like to be able to pass your comments onto the members of staff who took you to Southmead hospital. In order for me to do this I will require a little more information from you.

Could you please call me on 01392 453831 or email laura.martin@swast.nhs.uk, at your convenience, in order to find out who it was that transported you.

Thanks again for sharing your story.


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