About: Good Hope Hospital

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ambulance car got there 15mins.late,despite this wasn't seen until 12.30 for 10.30 appointment.Then told at least an hours wait for return ambulance car home.waited an hour then,despite being disabled struggled on 3 buses to get home,was that sick of the place.I attended the eye dept. in Sheldon building,there are no facilities for hot drinks or food,just machines selling fizzy drinks and sweets,not healthy at the best of times and useless if diabetic.All in all a dreadful unit and either I will go to another hospital for next appointment or will not go at all.Good hope is no hope as far as I am concerned.

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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