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My short stay

Story from nhs.uk

"My short stay"

About: Pilgrim Hospital

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I was bitten by a dog on Wed 30th October and had to attend A&E, I was seen very quickly and was admitted for surgery, I was taken to Ward 3B after a lot of consultations in A&E my husband and I were very impressed with the service I received, the staff were very caring and efficient, The ward staff were also lovely and reassured me on everything that was going to happen. I was very late 2,30am going to theatre (because of emergencies) but the staff were also very good and kept me relaxed throughout. The Pilgrim Hospital gets lots of bad press but we can't fault my stay and felt I must tell you, so thank you all very much. I have just returned from outpatients and again the really nice consultant was interested in what had happened. Thank you all very much. Mrs Betty Allatt

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 24/11/2013 at 16:28
Published on Care Opinion on 25/11/2013 at 19:39

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Dear Bett - thank you for leaving us your feedback and I am pleased you received such good care and have done so well after your ordeal.

I know the staff will be really pleased to read about your experience - especially as you say we hear such poor reports about Pilgrim - it is sad because there is so much good work and care at Pilgrim that goes unheard of - so your story is even more valuable to us.

Thank you again and take care.

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Response from Pilgrim Hospital 10 years ago
Pilgrim Hospital

Submitted on 23/12/2013 at 13:57
Published on nhs.uk on 24/12/2013 at 03:00

Dear Bett - thank you for leaving us your feedback and I am pleased you received such good care and have done so well after your ordeal. I know the staff will be really pleased to read about your experience - especially as you say we hear such poor reports about Pilgrim - it is sad because there is so much good work and care at Pilgrim that goes unheard of - so your story is even more valuable to us. Thank you again and take care

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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