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"Very Disappointed with the Midwife care"

About: Brentwood Community Hospital

Anything else?

I had an appointment with the midwife team recently, firstly they were running 30 minutes behind which is fine. But when i was seen, I was treated rudely even laughed at when I voiced a concern I had. This was my first appointment in 28 weeks, I will not be seen again until 36 weeks although I have had lots of problems in previous pregnancy and this one. I think its ridiculous that people train in this job but can not be bothered to do it properly.

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Responses

Response from Steve McEwen, Patient Experience Lead, Patient Liaison, Mid and South Essex NHS Foundation Trust 10 years ago
Steve McEwen
Patient Experience Lead, Patient Liaison,
Mid and South Essex NHS Foundation Trust
Submitted on 18/11/2013 at 11:54
Published on Care Opinion at 13:29


I was truly sorry to learn of your experiences. we hope that all of our staff treat each patient with respect and in a professional manner. If you would like to take this further then please e-mail our complaints team outlining your concerns and they will look at it further. Their e-mail address is complaints@southend.nhs.uk

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Response from Brentwood Community Hospital 9 years ago
Brentwood Community Hospital
Submitted on 11/07/2014 at 12:30
Published on nhs.uk on 12/07/2014 at 04:00


Many thanks for your comments which will be passed on.

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