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"Being a patient in Crawley Day Surgery Unit"

About: Crawley Hospital / General surgery

(as the patient),

I arrived onto the unit to have an incision to remove a cyst from my neck.

The staff from the receptionist to the admitting nurses, theatre nurses, consultant and junior doctors could not be faulted. It was absolutely seamless and faultless.

Thank you

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 09/11/2013 at 07:37
Published on Care Opinion on 10/11/2013 at 22:19


picture of Ian Mackenzie

Dear Very humbled,

Many thanks for the great comment about our Day Surgery team at Crawley Hospital. I wall ensure that it is shared with all the staff.

Regards

Ian

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