1) Received letters (two the same day) with appointment. Phoned to say I was not able to go. Not offered another date. Phone operator did not know which days clinics took place.
2) Mentioned the fact that I received two letters the same on the same day, "that often happens" was the reply.
3) I have been referred by my GP for another reason. I got a letter from the hospital. Phone hospital, get an appointment that is suitable.
4) What is the point of TRAQS?
"I received two appointment letters on the same day"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Handy466 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Chloe Jones