I telephoned my GP Practice this morning for an appointment although I started calling at 8am I got through at 8. 10 to tell me there was not one appointment for a GP today this happens very often and can take up to half an hour to get through. I find this very inappropriate practice when you phone for an appointment then it says we apologise for the delay and I am in a Queue ( at first I thought I was dialling a call centre ).
In my opinion the practice must look into a proper phone line system when patients can call and also look at a more adequate appointment system when you can get a GP.
I am now feeling frustrated by this that I have had to get a friend to take me to Vale of Leven Hospital to see someone as my Practice is Dr McLeod and Partners and no one could see me!
"problems again with my GP's phone/appointment system"
About: NHS Highland (Health) NHS Highland (Health)
Posted by waterloo (as ),
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