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Faultless

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"Faultless"

About: Medway Maritime Hospital

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I have had problems with a broken ankle since May this year & wanted to leave a review about all the team who work in the plaster room in area 5 after visiting many times for various casts & air boot fitting. They never fail to be friendly, professional and reassuring even under extreme pressure when they are so busy, they deserve all the praise for a fantastic job. I've been so grateful to them for all their care. I also wanted to mention the Sister working in Medoc A&E on Thursday 31st October Her care, and kindness were unbelievable and she was around for me the next morning and just as lovely. I would really like her kindness and professionalism to be recognised. Thanks also to staff in Ultrasound who was also very kind & caring.

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Response from Medway Maritime Hospital 10 years ago
Medway Maritime Hospital

Submitted on 04/11/2013 at 10:30
Published on nhs.uk on 05/11/2013 at 03:01

Thank you for taking the time to leave a review. It is really great to hear of your positive experience both with the plaster team, Medoc and ultrasound, I will ensure your comments reach them. I am so delighted to hear your feedback, my staff constantly go the extra mile to ensure that delivering the patient experience to each individual patient is paramount in respect of safety, comfort, procedures and providing and promoting a pleasant atmosphere where patients can be put at ease. Thanks again for your comments. Mr John McLaughlin Head of Orthotics and Plaster Theatre Medway NHS Foundation Trust

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