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Very Very Dissatisfied

Story from nhs.uk

"Very Very Dissatisfied"

About: Royal Blackburn Hospital

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My husband went in to Blackburn Royal and it was the biggest nightmare I have ever experienced. The lack of care he received is still traumatising us. Things went from bad to worse and eight days from surgery they had to stop and restart his heart. I can honestly said my dog gets better treated when he goes to the vets.

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Responses

Response from Royal Blackburn Hospital 10 years ago
Royal Blackburn Hospital

Submitted on 04/11/2013 at 15:07
Published on nhs.uk on 05/11/2013 at 03:01

Thank you for providing a comment for the service and treatment at the Royal Blackburn Hospital as all feedback left will allow us to improve our services. We are surprised with the comments left by you and would urge you to contact our PALS team directly so we can investigate. Please could you contact our PALs team either by email to PALS@elht.nhs.uk or via the free- phone number 0800 5872586. This will enable us to fully investigate your concerns and provide you with feedback regarding this matter. Thank you

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