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Blood department

Story from nhs.uk

"Blood department"

About: Royal Victoria Hospital (Folkestone) (Folkestone)

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I have had to have blood test for the last eight weeks and the staff in that department always make you welcome and give you the time of day .They are a credit to the national health. we'll done

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 03/11/2013 at 09:16
Published on Care Opinion on 04/11/2013 at 14:20

Thank you so much for providing us with feedback about our services, glad to see that staff made you feel welcome and made the experience a pleasant one.

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Response from Royal Victoria Hospital (Folkestone) 10 years ago
Royal Victoria Hospital (Folkestone)

Submitted on 05/11/2013 at 11:18
Published on nhs.uk on 06/11/2013 at 03:00

We would like to thank you for your positive comments and support. This will be fedback to the staff so that they are aware of your comments. The Trust welcomes all feedback and recognises that positive feedback is a powerful learning tool for all staff.

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