I have a number of health problems and have needed to use the 111 service 11 times in the last month. I have a hearing defect and have problems hearing them.
They keep sending me to the hospital instead of coming out to see me at home which is what I would prefer. I do ask them but I am either told to go to the A&E or to the Harmoni clinic.
This last time I called 111 they made an appointment for me to go to the Harmoni clinic, I was seen very quickly. I took all the medication I was on from the Ealing Hospital, the doctor at Harmoni prescribed something new for me.
I preferred the service under the 0845 number, there was no waiting time under that service.
"They keep sending me to the hospital instead of coming out to see me at home"
About: Harmoni / NHS 111 Harmoni NHS 111 WD18 8YA
Posted by Harbour483 (as ),
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