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Millbrook & B2 - Great service but would like to be kept mor...

Posted By PT1970

"Millbrook & B2 - Great service but would like to be kept more in the loop"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a carer),

My wife has recently been admitted to hospital. The staff have been nice & helpful towards me - but I don't always feel as involved as I could be. I have not been told about changes in medication- which is important information for me as a carer

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 16/11/2013 at 14:57
Published on Care Opinion on 17/11/2013 at 21:27

picture of Jane Danforth

Thank you for taking the time to share your experience of Millbrook and Ward B2. I am really sorry to hear that you don't feel involved as you could be. The Trust tries very hard to ensure that carers are given information aorund medication should this be appropriate.

I will make sure this posting is passed onto the services you mention and I will ask them to respond. It is really important for staff to hear when things haven't gone well but thank you also for your positive comments about staff.

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