"Millbrook & B2 - Great service but would like to be kept more in the loop"

(as a carer),

My wife has recently been admitted to hospital. The staff have been nice & helpful towards me - but I don't always feel as involved as I could be. I have not been told about changes in medication- which is important information for me as a carer

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

Thank you for taking the time to share your experience of Millbrook and Ward B2. I am really sorry to hear that you don't feel involved as you could be. The Trust tries very hard to ensure that carers are given information aorund medication should this be appropriate.

I will make sure this posting is passed onto the services you mention and I will ask them to respond. It is really important for staff to hear when things haven't gone well but thank you also for your positive comments about staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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