"Overall the care was excellent, the hospital was clean and the food was good."

I attended A&E as advised by the out of hours GP due to worsening tonsilitis. On Arrival A&E were very busy and I waited around 2 hours to be triaged which I expected as it was not an emergency. Once I had been seen by the walk in centre, I was to bee seen by a different department.

I was seen by the ENT department fairly quickly and a plan was put in place for me to start antibiotics via a drip. I stayed in the bedded area in A&E overnight and was impressed by the excellent care I had received whilst an inpatient. I was then transferred to ward 53.

On ward 53 the care provided was great. I am fairly young and mobile so could get on with looking after myself. Only time I needed the nurses was for pain relief/antibiotics.

I was kept in over the weekend and seen promptly by the ENT team on the Monday morning and then discharged home with a plan of care.

A few months later I returned back to TAL for a tonsilectomy which went well and the care provided was again brilliant.

Only downside is I am allergic to a majority of the pain relief so was prescribed a strong pain killer which I did not take in the hospital as it was not needed at the time. Because of this, I was not able to have it as a medicine to take at home. I was in agony 3 days later for 6 days and only had basic pain relief to use.

Overall the care was excellent, the hospital was clean and the food was good.

I would recommend the Countess of Chester for treatment to my friends and family.

Thank you