This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

arthroscopy operation/ september 2013

Story from nhs.uk

"arthroscopy operation/ september 2013"

About: Stepping Hill Hospital

Anything else?

This was my 3rd visit to have the operation. The first time my op was cacelled due to a blemish near the incision site. The 2nd was called off due to emergency admissions. I was offered a chance to change to another consultant's team, and have the op done the following Monday! I accepted and was over the moon with the professionalism shown by the whole "Team". I really must, though, say a special huge thank you to one of the doctors who went beyond the call of duty to perform a flawless operation which I viewed on the monitor. He kept me informed of what I was seeing on the screen and I never once felt that I was "in the way". A big thank you to all concerned. Rick Wilson ex patient

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 24/10/2013 at 18:52
Published on Care Opinion on 25/10/2013 at 11:42

Thank you very much for sharing this experience and I wish you a speedy recovery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:15
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k