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"TRAQS handled it in a friendly and efficient manner"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was offered a choice of hospitals. Decided on the nearest to home in the event of further treatment.

Doctor explained how the system (TRAQS) worked so I knew what to expect.

TRAQS handled it in a friendly and efficient manner, and treated me as a person! Wonderful!

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 01/11/2013 at 17:30
Published on Care Opinion on 04/11/2013 at 13:40


I am pleased that your recent experience with TRAQS has left you with such a positive view of our service.

Your comments are greatly appreciated and will be passed onto the team.

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