"TRAQS handled it in a friendly and efficient manner"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was offered a choice of hospitals. Decided on the nearest to home in the event of further treatment.

Doctor explained how the system (TRAQS) worked so I knew what to expect.

TRAQS handled it in a friendly and efficient manner, and treated me as a person! Wonderful!

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

I am pleased that your recent experience with TRAQS has left you with such a positive view of our service.

Your comments are greatly appreciated and will be passed onto the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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